Privacy Policy

Last updated: 27-11-2025

This Privacy Policy describes how NOVIP (“we”, “our”, “us”) collects, uses, and safeguards your personal information when you visit our website or make a purchase.
NOVIP is operated by ART DECO PRINT STUDIO LLC, a Wyoming limited liability company (EIN 32-0752238), which acts as the data controller for your personal data.

Company address (legal):
ART DECO PRINT STUDIO LLC
5830 E 2nd St Ste 7000 #12160
Casper, WY 82609, USA

Return and customer service address:
NOVIP
12 Rue Bavastro
06300 Nice, France

If you have questions, contact us at: support@wearenovip.com

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Device Information

Collected automatically when you visit the site, including:

• IP address

• Browser type

• Time zone

• Cookies installed

• Pages you view

• How you interact with the site
  

We use this to improve website performance and detect fraud.

B. Order Information

When you make a purchase, we collect

• Name

• Email

• Billing and shipping address

• Payment information (processed securely by Stripe, not stored by us)

• Phone number (if provided)
  
  

C. Automatically Collected Technical Data

We may also collect analytics data from tools like Google Analytics to understand usage patterns.

2. How We Use Your Information

We use personal data to:

• Process and fulfill your orders

• Provide customer support

• Communicate with you

• Screen orders for potential fraud

• Improve our website

• Comply with legal obligations
  

We never sell personal data to third parties.

3. Sharing Your Information

We share your information with trusted partners only when necessary:

Fulfillment Partner — Printful

We use Printful to produce and ship your orders.
They receive only the data required to fulfill your order (name, address, product info).

Payment Processor — Stripe

Payments are processed securely through Stripe.
We do not store your credit card information.

Analytics — Google Analytics

We use analytics tools to understand website behavior.

Legal Requirements

We may disclose information if required by law or to protect our rights.

4. Cookies

We use cookies to:

• Enable website functionality

• Maintain your shopping cart

• Improve your browsing experience

• Analyze traffic

• Detect and prevent fraud
  

You can manage or disable cookies through your browser settings, but doing so may affect some website functions.

5. Data Retention

We keep:

• Order information for up to 5 years (legal & accounting requirements)

• Device/analytics data for up to 24 months
  

You may request earlier deletion (see rights below).

6. GDPR – Your Rights (EU/EEA Visitors)

If you are a European resident, you have the right to:

• Access your personal data

• Correct or update your data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• File a complaint with your local data authority
  

To exercise your rights, email: support@wearenovip.com

7. Transfer of Data Outside Europe

Your data may be transferred to:

• The United States (our company + Printful)

• Canada (Printful facility)
  

We ensure transfers comply with GDPR requirements.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of those websites.

9. Security

We use technical and organizational measures to protect your data.
However, no transmission over the internet is 100% secure.

10. Contact Information

For any questions about this Privacy Policy or your data rights, contact us at:

📧 support@wearenovip.com
📍 12 Rue Bavastro, 06300 Nice, France